7 Eye Symptoms You Shouldn’t Ignore

Who we’re looking for:

As a Receptionist/Optometric Assistant, you will be the first point of contact for our patients! We are looking for a friendly, warm face to welcome patients and offer administrative support across the practice.

This is a full time Receptionist/Optometric Assistant position. Experience in the optical or eye care industry is not required but would be an asset. Training will be provided to the successful candidate to ensure a smooth and successful start with our practice. Our office is open Monday – Friday from 9am – 5pm, closed on weekends and all statutory holidays.

Your day-to-day will include:

• Greeting and attending patients in person and via the phone
• Professionally assisting doctors, staff, visitors and patients
• Answering all phone calls in a professional and courteous manner
• Scheduling appointments between Optometrist and patients/Opticians and patients
• Liaison between departments, specialist/ophthalmologist offices, and pharmacies with discretion and professionalism
• Telephone triage of eye care emergencies
• Complete accurate documentation of patient visits, maintaining patient records (electronic and paper), updating patient demographic information
• Ensuring that stock levels are adequate and orders are timely
• Communicate medical information and results to patients (under clinical supervision)
• General accounting, billing to patients, billing to insurance companies
• Ensuring the reception area is tidy
• Receiving, sorting and distributing daily e-mails, mail and deliveries
• Maintaining business inventory such as office supplies, eye drops, and contact lenses
• Scheduling maintenance and repair of office equipment
• Updating calendars and scheduling meetings
• Performing all duties within HIPPA regulations, maintaining confidentiality of all doctor, staff and patient information

Requirements:

• High School Diploma or GED Required
• 1 year + reception/customer service experience is ideal
• Experience in the optical or eye care industry is not required but would be an asset
• Great communication and interpersonal skills
• Ability to adapt to a fast-paced and often-changing work environment
• Familiarity with computers and an ability to adapt to and learn new technology and software

A little bit about us:

Spectrum Eyecare & Eyewear was founded in 1976 by Dr. Peter McGuigan and we have been helping High River and surrounding area SEE for over 40 years! The practice has had locations in downtown High River before moving to its present home on 3^RD Ave in January of 2019.

Dr. Tannis Shakya joined the practice as an associate in January of 2004, and became a partner in February 2006. Dr. Shakya maintains custody of Dr. McGuigan’s patient files following his retirement in April of 2022. Dr. Karlie Tweed joined the practice full-time in August 2023.

We offer a full range of eye health services to clients of all ages – from comprehensive eye health assessments, ocular disease diagnosis and treatment, post-operative care, contact lens evaluation and more – all with personalized attention and a smile.

Please forward us your resume (office@spectrumeyecare.ca) or drop by in person if you are interested in joining our team!

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While we all know that regular eye exams can help detect warning signs of disease and prevent vision loss, many people fail to seek medical attention when there is an acute problem with the eye. In fact, only about half of Americans that are at risk for serious vision loss have been examined by an eye doctor within the last year, according to a report by the Centers for Disease Control and Prevention. 

While it's true that some eye symptoms resolve on their own, it's better not to take the chance when your eyesight is at risk. Here are seven eye symptoms that should be checked out by an eye doctor immediately, as they could indicate a serious underlying condition that could threaten your vision. Remember, even if you think the issue is minor, getting proper medical attention could be vital to saving your vision. 

1. Frequent Floaters

   Floaters are shadows or spots that appear to float through your field of vision, particularly when you are looking at a solid colored or bright background such as the blue sky or a white wall. They can appear in a variety of shapes such as a shower of dots or mosquito shaped for example. It is common to see floaters on occasion, however if you experience a sudden increase, especially in combination with pain, flashes or loss of peripheral vision, you should see a doctor immediately. Flashes of light may appear as a quick spark or jagged streaks of light or arcs among other shapes. This could be a sign of a very serious problem such as detached or torn retina, a hemorrhage or bleeding inside the eye, an inflammation of the vitreous or retina caused by an infection or injury or an eye tumor. In the case of a retinal detachment, the different pattern of floaters or flashes depend on how the retina tears, so if you suddenly notice a distinct pattern of floaters or light in your vision, don't delay: seek medical attention within 24 hours. 

2. Persistent Redness or Irritation

   While minor redness can simply be a result of allergies, exhaustion or extended contact lens wear, there are some more serious causes of eye redness, especially if it persists or is accompanied by pain, swelling, discharge, vision disturbance or severe itchiness. Along with conjunctivitis (or pink eye) which can be a very contagious eye infection, redness can indicate a corneal scratch, uveitis or glaucoma. 

3. Excessive Watery Eyes 

   Whether you have a foreign object in your eye or are experiencing dryness due to allergies or environmental factors, eye watering is a natural response to keep your eyes healthy, comfortable and safe. When it is constant and disruptive, however, this is no longer normal. Excessive eye watering could indicate a chronic condition such as dry eye syndrome, tear duct problems or problems with the cornea such as a scratch or an ulcer.

4. Foreign Body in the Eye

   If you experience a foreign object in your eye, the first thing to do it try to flush it out. Never rub the eye as it could cause even greater damage. If your efforts to flush the object out are not successful it is time to see a doctor. Additionally, if you are experiencing vision disturbances, pain or redness while the object is there or after you think you have removed it, see an eye doctor immediately. 

5. Ptosis (Droopy Eyelid) 

   Ptosis or drooping eyelids is seen in one or both eyelids and can be caused by benign conditions such as allergies or merely part of the aging process. Nevertheless, it can also be a sign of a serious condition such as nerve damage, a stroke, brain tumor or a condition called myasthenia gravis, which is a neurological condition that affects the muscles of the eye. It is also sometimes a result of eye surgery or injury. Often ptosis will resolve gradually on its own, however it is something that should be checked out, especially if it occurs suddenly, to ensure there is no serious underlying cause. 

6. Bleeding Eyes 

   A subconjunctival hemorrhage in the eye is when a blood vessel right under the surface of the eye breaks. You will see that the white part or sclera of the eye has turned red. Usually, this common occurrence is nothing to be concerned about as this can happen from something as simple as straining, a sneeze or cough. In this case there is nothing to do and it will resolve on its own. If however, the redness comes after an injury to your eye or head it could indicate that there is bleeding in the brain and should be examined immediately.

7. Moderate to Severe Eye Pain 

   There are several causes of eye pain, the most serious of which is acute angle closure glaucoma or uveitis. Other causes of pain can include corneal abrasions and ulcers, scleritis, orbital cellulitis and sinusitis. 

When it comes to problems with the eye, it's always best to err on the side of caution and get them checked out. Doing otherwise, could cost you your eyesight. Your eye doctor can help.