Help! My Child Doesn’t Want to Wear Glasses!

Who we’re looking for:

As a Receptionist/Optometric Assistant, you will be the first point of contact for our patients! We are looking for a friendly, warm face to welcome patients and offer administrative support across the practice.

This is a full time Receptionist/Optometric Assistant position. Experience in the optical or eye care industry is not required but would be an asset. Training will be provided to the successful candidate to ensure a smooth and successful start with our practice. Our office is open Monday – Friday from 9am – 5pm, closed on weekends and all statutory holidays.

Your day-to-day will include:

• Greeting and attending patients in person and via the phone
• Professionally assisting doctors, staff, visitors and patients
• Answering all phone calls in a professional and courteous manner
• Scheduling appointments between Optometrist and patients/Opticians and patients
• Liaison between departments, specialist/ophthalmologist offices, and pharmacies with discretion and professionalism
• Telephone triage of eye care emergencies
• Complete accurate documentation of patient visits, maintaining patient records (electronic and paper), updating patient demographic information
• Ensuring that stock levels are adequate and orders are timely
• Communicate medical information and results to patients (under clinical supervision)
• General accounting, billing to patients, billing to insurance companies
• Ensuring the reception area is tidy
• Receiving, sorting and distributing daily e-mails, mail and deliveries
• Maintaining business inventory such as office supplies, eye drops, and contact lenses
• Scheduling maintenance and repair of office equipment
• Updating calendars and scheduling meetings
• Performing all duties within HIPPA regulations, maintaining confidentiality of all doctor, staff and patient information

Requirements:

• High School Diploma or GED Required
• 1 year + reception/customer service experience is ideal
• Experience in the optical or eye care industry is not required but would be an asset
• Great communication and interpersonal skills
• Ability to adapt to a fast-paced and often-changing work environment
• Familiarity with computers and an ability to adapt to and learn new technology and software

A little bit about us:

Spectrum Eyecare & Eyewear was founded in 1976 by Dr. Peter McGuigan and we have been helping High River and surrounding area SEE for over 40 years! The practice has had locations in downtown High River before moving to its present home on 3^RD Ave in January of 2019.

Dr. Tannis Shakya joined the practice as an associate in January of 2004, and became a partner in February 2006. Dr. Shakya maintains custody of Dr. McGuigan’s patient files following his retirement in April of 2022. Dr. Karlie Tweed joined the practice full-time in August 2023.

We offer a full range of eye health services to clients of all ages – from comprehensive eye health assessments, ocular disease diagnosis and treatment, post-operative care, contact lens evaluation and more – all with personalized attention and a smile.

Please forward us your resume (office@spectrumeyecare.ca) or drop by in person if you are interested in joining our team!

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Do your kids need glasses in order to see clearly? Maybe they have a strong case of nearsightedness, perhaps they have astigmatism, or another type of refractive error. Whatever the cause, getting your kids to wear eyeglasses can be a parenting challenge.

Dr. Tannis Shakya treats patients from all over High River, Alberta with their vision correction needs. The knowledgeable, caring staff at Spectrum Eyecare and Eyewear can help you and your kids if they’re struggling with their glasses or don’t want to wear them.

Why Won’t My Child Wear His or Her Glasses?

To help your children get the best vision possible, you first need to understand why they’re fighting with you over their glasses. It usually stems from something physical, emotional, or social, such as:

• Wrong fit
• Wrong prescription
• Personal style
• Reactions from friends

How do you know which it is? Pay close attention to the signs, from what your kids say, to how they behave, to how they interact with others.

Physical

Improper fit is a big reason why glasses could feel uncomfortable. If they slip down, itch behind the ears, or put pressure on the bridge of the nose, it can explain why a child wouldn’t like to wear them.

If there’s been a big change to their prescription, they may need time to get used to it. If they were given the wrong prescription, they may be straining their eyes, getting headaches, or having eye fatigue. An incorrect prescription can make wearing glasses painful or awkward. It doesn’t correct their vision, either, so they’ll still see blurry images. When this happens, your eye doctor can check the prescription and make an adjustment.

Emotional

Your kids at home aren’t the same as your kids in school, on the sports field, or with their friends. They may be afraid of being made fun of in school, or they may not want the sudden attention on their appearance. These feelings can be even stronger among the tween and teen set.

Social

Even young kids can feel different when they put on a pair of glasses, especially if it’s for the first time. Feeling different or weird, in their eyes, translates to a negative experience. When wearing glasses makes them feel like the odd man out, they may not want to wear them. The last thing your child wants is to feel like a social outcast. After all, everyone wants to belong.

How We Can Help

First, bring your child in to the eye doctor for an eye exam. Our optometrist, Dr. Tannis Shakya, will check to make sure that your child has the right prescription and that any vision problems are being corrected. Next, we’ll take a look at the glasses and place them on your child’s face to determine if they’ve got the proper fit. Our optician will take care of any adjustments that need to be made.

The Vision They Need, The Style They Want

Fashion isn’t only for adults. Your budding fashionista or trendy young stud wants to look awesome, so don’t forget about style. When your kids look great, they’ll feel great! Give them the top-quality eyewear they need without compromising on style. Your kids are a lot more likely to wear glasses when they like the way they look.

What You Can Do to Help

Encourage, stay positive, and don’t give up. Avoid telling them what you want them to wear. Let them choose for themselves. In the end, they’re the ones wearing the glasses. Making decisions is an important life skill, something they’ll need as they grow up and become more independent.

For younger children, use positive words to encourage them. Talk about how glasses are like magic, letting them see beautiful things around them. Show them how a pretty flower or a bright red truck looks with the glasses on, and how different it looks with the glasses off. For older kids, throw in a little pop culture. Tell them how trendy they’ll look by showing them pictures of celebrities who also wear glasses. You’ll also rack up some cool parent points.

At Spectrum Eyecare and Eyewear, we have the experience and unique approach to children’s eyewear that will make your kids want to wear their glasses. Schedule an eye exam today – you can book an appointment online right here. If you have any questions or concerns, give us a call and we’ll be glad to help.