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Why You Should Avoid Online Eye Tests

Who we’re looking for:

As a Receptionist/Optometric Assistant, you will be the first point of contact for our patients! We are looking for a friendly, warm face to welcome patients and offer administrative support across the practice.

This is a full time Receptionist/Optometric Assistant position. Experience in the optical or eye care industry is not required but would be an asset. Training will be provided to the successful candidate to ensure a smooth and successful start with our practice. Our office is open Monday – Friday from 9am – 5pm, closed on weekends and all statutory holidays.

Your day-to-day will include:

  • Greeting and attending patients in person and via the phone
  • Professionally assisting doctors, staff, visitors and patients
  • Answering all phone calls in a professional and courteous manner
  • Scheduling appointments between Optometrist and patients/Opticians and patients
  • Liaison between departments, specialist/ophthalmologist offices, and pharmacies with discretion and professionalism
  • Telephone triage of eye care emergencies
  • Complete accurate documentation of patient visits, maintaining patient records (electronic and paper), updating patient demographic information
  • Ensuring that stock levels are adequate and orders are timely
  • Communicate medical information and results to patients (under clinical supervision)
  • General accounting, billing to patients, billing to insurance companies
  • Ensuring the reception area is tidy
  • Receiving, sorting and distributing daily e-mails, mail and deliveries
  • Maintaining business inventory such as office supplies, eye drops, and contact lenses
  • Scheduling maintenance and repair of office equipment
  • Updating calendars and scheduling meetings
  • Performing all duties within HIPPA regulations, maintaining confidentiality of all doctor, staff and patient information

Requirements:

  • High School Diploma or GED Required
  • 1 year + reception/customer service experience is ideal
  • Experience in the optical or eye care industry is not required but would be an asset
  • Great communication and interpersonal skills
  • Ability to adapt to a fast-paced and often-changing work environment
  • Familiarity with computers and an ability to adapt to and learn new technology and software

A little bit about us:

Spectrum Eyecare & Eyewear was founded in 1976 by Dr. Peter McGuigan and we have been helping High River and surrounding area SEE for over 40 years! The practice has had locations in downtown High River before moving to its present home on 3RD Ave in January of 2019.

Dr. Tannis Shakya joined the practice as an associate in January of 2004, and became a partner in February 2006. Dr. Shakya maintains custody of Dr. McGuigan’s patient files following his retirement in April of 2022. Dr. Karlie Tweed joined the practice full-time in August 2023.

We offer a full range of eye health services to clients of all ages – from comprehensive eye health assessments, ocular disease diagnosis and treatment, post-operative care, contact lens evaluation and more – all with personalized attention and a smile.

Please forward us your resume (office@spectrumeyecare.ca) or drop by in person if you are interested in joining our team!

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An online eye exam is an automated and interactive vision test that claims to measure mainly visual acuity. It may seem like a convenient way to evaluate your vision or get an eyeglass or contact lens prescription, as these tests can be administered using your computer, tablet, or smartphone from the comfort of your home. 

But these tests — which should not be confused with telehealth visits — are performed by a computer program, not a professional eye care practitioner, and they cannot and should not replace a comprehensive, in-person eye exam. 

Online eye tests, which are impersonal and superficial by nature, can cause you to miss out on some important, even life-saving, information about your eye health and vision. 

What Do Online Eye Tests Evaluate? 

First off, it's important to recognize that an online eye test does not evaluate the health of your eyes. It's more of a vision test than an eye test, as it’s designed as an attempt to measure your visual acuity and refractive error, and, in some cases, contrast sensitivity and color blindness. Furthermore, the accuracy of the prescriptions provided by online vision tests is questionable. Providing the correct optical prescription requires the eye doctor's direct and open communication with the patient. The right prescription needs subjective input and experienced analysis from an eye doctor — professional skills that can never be replicated accurately through an online program.

While the technology promises convenience, the American Optometric Association (AOA) advises caution, as these exams can offer misleading information and may contribute to a patient believing—incorrectly—that his or her eye health needs have been met. The online eye test measurements provide little-to-no information on the health of your eyes, and cannot determine whether you may have a sight-threatening condition such as cataracts, glaucoma, macular degeneration, or other eye diseases. Nor do online exams address problems like dry eye, retinal detachment, diabetic retinopathy, or functional vision problems — such as difficulty with eye teaming or convergence insufficiency. 

The Importance of a Comprehensive Eye Exam

Optometrists undergo years of study and specialized training. They develop a comprehensive understanding of how to evaluate your eyes not only for sight, but for any underlying conditions. In fact, vision and health are closely linked. Comprehensive eye exams enable Dr. Tannis Shakya to detect signs of diseases that may affect your entire body, but which show early signs in your eyes. 

These include:

  • Hypertension
  • High cholesterol
  • Diabetes
  • Strokes
  • Sjogren's syndrome
  • Neurological diseases, such as multiple sclerosis (MS) or a brain tumor

Is a Virtual Eye Exam Cost-Saving? 

Some people erroneously believe that an online eye test can save them not only time but also money, compared with a comprehensive eye exam performed by an optometrist or ophthalmologist. It's important to note that these virtual tests offer only a sliver of the services you'd normally receive from your eye doctor during a thorough ocular exam. 

Carrying out a professional eye exam requires training, precision, and the proper equipment. Anything less can put your eyes and vision at serious risk. 

Safeguard Your Eyes and Sight 

A comprehensive in-person eye exam is the only way to determine whether your eyes are healthy and free from sight-threatening conditions. Early detection and treatment of these problems can potentially prevent vision loss. Eye care practitioners frequently discover an infection, chronic illness or eye disease during what patients would have expected to be a simple, routine ocular exam. These scenarios are far more common than we’d like to imagine.

To safeguard the health of your eyes and sight, have a comprehensive, in-person eye exam with Dr. Tannis Shakya on a regular basis. Your health may depend on it.

Spectrum Eyecare and Eyewear in High River provides comprehensive eye exams using the most advanced equipment available. Schedule an exam with us today.